Optimum Results Ltd - Dedicated to Improving the Business Performance of our Clients.
Founded in 1995, Optimum Results is one of Ireland's leading providers of Training and Business Consultancy. Strategically located in Dundalk, midway along the Dublin-Belfast corridor, we are able to deliver a quick turnaround service for clients in the Republic as well as in Northern Ireland. We assess your business growth needs, and suggest what steps would impact most effectively on your bottom line.
Our areas of expertise are:
SME Strategic Planning
Management Skills Development
Marketing (domestic, export and retail)
HR Management and Development
Business Project facilitation
Capability Building Programmes
Our client list includes the private and public sectors, large corporates and SMEs, and every national business support and development agency in Ireland. We have also helped more than 3,000 clients secure generous grant assistance to cover their work with us.
We are accredited by FETAC (Further Education and Training Awards Council), the Institute for Leadership and Management (the management division of City & Guilds) and the Securities and Investment Institute.
We have achieved the highest international quality standards ISO 9001:2000, Excellence Through People, Gold Standard (Northern Ireland and the UK's 'Investors In People') and British Standard BS 8555.
Training
Management Development
Optimum Results has a proud history of delivering the highest standard management development training. Working closely with ILM and FETAC to provide the most relevant certified training, we offer the following training programmes:
Train the Trainer
Team Leadership
Supervisory Development
Human Resource Management
Communication and Assertiveness Skills
Conflict Management
Absenteeism and Investigation Skills
Effective Leadership Skills
Employee Appraisal
Employee Retention and Career Development
Field Sales Management
Frontline Management
Growth and Development
Interviewing, Recruitment and Selection
Retail Management
Stress and Time Management
Sales Training Working closely with our team of highly qualified and experienced sales trainers, we have developed training programmes that cover all areas of selling and negotiation;
Efective Negotiation Skills
Effective Telesales
Professional Presentation Skills
Sales and Customer Care for Non–Sales People
Selling Skills
Selling Excellence
Advanced Sales Skills
Winning by Negotiation
Marketing Programmes
Our expert marketing consultants have developed training programmes that meet the challenges of effective marketing in today’s competitive markets:
e-Marketing
Marketing for SME’s
Marketing Strategies
Sales and Marketing Skills
Market Research and Information Analysis
Marketing Management
Customer Care Our experts have developed training programmes that cover the core fundamentals of excellent customer care, the prerequisite of long term client relationships:
Customer Care
Effective Sales and Customer Care
Effective Sales and Customer Care by Telephone
Financial Management
Working with the Savings and Investment Institute and our expert team of trainers, we offer high quality finance–related training programmes including:
Finance for Non – Financial Managers
International Introduction to Securities and Investment
Other Programmes:
Excellence Through People
Excellence Through People Revised Standard Upgrade
Excellence Through People Optimization Programme
Going for Growth
Consultancy
Consulting Services
Working in close partnership with you, our consultants add value to your business by:
Our single-minded client-centred approach
Innovative outside-the-box thinking
Total commitment to delivering on our experience and our expertise
Coaching and Mentoring
Working with your senior management as business coaches, our consultants help design and implement in-house coaching and mentoring programmes, and train your managers in effective mentoring and coaching approaches
Developing and Implementing Business Strategy
Our professional consultants work with you to develop a vision for your business, and identify the issues and strategies that will provide the optimum return. Our consultants will then work with you in implementing the strategy, in building capacity, and in developing skills and focus.
Developing Competency
We help you identify the core competencies that help your staff achieve your objectives and sustain your success at company, business unit and individual levels. These competencies can also serve as the basis for effective recruitment, selection, staff development initiatives and succession planning.
Performance Management
Every successful business needs an effective means of managing performance. We work with you to develop a workable process tailored to the needs of your business. Our performance management services include:
Familiarization
Goal setting
Performance Review and Appraisal
Coaching and Mentoring
Contact Us
Optimum Results Limited
The Business Centre, Blackthorn Business Park, Coes Road Dundalk Louth Republic of Ireland
